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ITIL Intermedaite OSA Online Training
ITIL Intermedaite Training

ITIL Intermediate OSA Online Training


About ITIL® Intermediate OSA Online Training

ITIL® Intermediate OSA Online Training is an intermediate level of ITIL® certification that is offered to IT professionals who successfully qualify the ITIL® OSA exam. ITIL® Intermediate Operational Support and Analysis (OSA) Online Training demonstrates one’s specialization in ITIL® service capability modules and expertise in planning, implementing and optimizing the OSA processes. ITIL® OSA online training establishes one’s ability to apply OSA practices in resolution and support of the service management lifecycle and especially in ITIL® processes and functional areas such as Event management, Incident management, Request fulfillment, etc.

ITIL® Intermediate OSA Online Training Benefits

  • Ensures successful implementation of OSA best practices
  • Improves customer satisfaction
  • Provides expertise in planning, implementing and optimizing the OSA processes
  • Ensures operational excellence
  • Demonstrates one’s knowledge of evaluating challenges, Critical Success Factors (CSFs) and Risks


ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capabilities modules. The exam fee for ITIL Intermediate exam is different as per governing bodies. Know more from ITIL Intermediate Exam Details.

Key Features

  • Courseware Approved by APMG, CSME, TUV SUD
  • 10 Audio Video Chapters as per ITIL OSA syllabus
  • Downloadable E-book Included
  • 30 PDUs Offered
  • ITIL® Intermediate OSA Exam Fee Included
  • 2 ITIL Intermediate OSA Sample Test Papers Included

ITIL Intermediate OSA Online Training

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For further assistance or queries,

Contact: Karthik Dandu

Email ID: karthik.dandu@simplilearn.com



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