Ticketor Plans & Prices

As shown in the table below, Ticketor plans are designed to give you better transaction rates based on your loyalty and commitment.

If you are a one-time event organizer, planning a small event, the Standard plan, with no monthly fee may be the best for you.

However, if you sell higher number of tickets per year, no matter if you only have one event per year or many, you will get better rate by using the Premium plan with a longer-term commitment.

If you sell approximately 800 tickets or more per year, you usually save money by switching to the Premium 3-Year plan as the 800 tickets, multiplied by the difference in the transaction fee, covers the annual fee of the plan and so, any tickets sold in addition to the 800 will save you money.

Yes, we do. You can apply the coupons on the signup page while they are available. The discount coupons are only available during the initial sign up and may expire at any time without notice.

Coupons Available as of Today:

• Coupon  10% off your monthly fee for the life of the account or till you change your plan (Applicable to any Premium plan)
• Coupon  No monthly fee for 2 months in addition to the 10% off coupon above (Applicable to Premium 3-year plan)
• Rebate  You, as the administrator of your site, are qualified to receive 5% back in Amazon (or other brands) e-gift-cards, after selling a minimum of $2000.00 in your first 3 months after signup. The 5% is calculated based on all monthly, setup and transaction fees paid to Ticketor within the first 3 months after signup. (Applicable to all Standard and Premium plans)

  * The rebate is our small thank-you to you for your time and effort on setting up and learning Ticketor in a timely manner, however, it is up to you if you want to spend it on yourself or your organization.

  * Only request the rebate if it is not against any law applicable to you or your organization and you are allowed to receive gifts. Government employees, agents, contractors, ... should not request the rebate unless they are spending that for and according to their organization's applicable law.

  * You should request the rebate by contacting support from your dashboard any time after you receive your 3rd month statement and before you receive your 5th month statement.

Ticketor gives you credit for the fees when you refund tickets or cancel an event.

Most ticketing services charge an additional fee for refunds, or at least, do not refund your fee.

Ticketor percentage fee apply on the total amount of the invoice. Meaning that if you sell discounted tickets, you pay fees based on the discounted amount and not the original amount.

You will receive monthly bills in your dashboard on the same day of the month that you sign up. The bill can be paid by any credit card, debit card or PayPal. You can see and print all your past bills, as well as the ongoing (in-complete) bill in your dashboard. The bills show the details of all charges and you can actually drill down to see the fee break-down per sale.

Ticketor fees are due when the sales happen. Depending on the payment processor that you use, if the payment processor supports split of the money (most modern payment processors like Stripe, PayPal and Square do), Ticketor's fees gets deducted from each individual sale, otherwise the fee gets added to your monthly bill. Depending on your balance, the system may charge you once or multiple times during the month toward the balance you owe.

You are required to have a credit card or PayPal on file for auto-payments and agree to Ticketor's auto-payment to use Ticketor.

You can switch your plan and upgrade or downgrade at any time from your dashboard. However, any pre-paid fees, including monthly fees, annual fees, or setup fees are non-refundable.

You can cancel at any time from your dashboard. There is no cancellation fee and no long-term contract. However, any pre-paid fees, including monthly fees, annual fees, or setup fees are non-refundable.

All cancellations must be done from the dashboard, by the plan owner or administrator and are effective immediately.

If you sign up for a plan that comes at a monthly, annual or multi-year fee, the fee will recur until you cancel the account or downgrade it to an account with no recurring (monthly) fee. The plan does not cancel automatically, even if the payments does not go through for any reason.

We understand the pain. You sign up with a service, set it up, get used to it and when you are vested in that service and have tons of data, the price goes up.

Ticketor believes in loyalty and as a result, historically, has never raised the fees for existing, active clients.

However, signing up for a longer-term plan guarantees that your fee will not change for the term of the plan.

Note, that if you change your plan at any time, you are going to be charged according to the new plan that you are choosing at the time.

When you sell or buy tickets online, there are always 3 types of fees involved no matter what service you use:

1. Ticketing Service Fee: A fee that is charged by the website or service you use to sell tickets.

   Ticketor charges the most competitive rate of as low as 2.5% + 0.00. You may transfer all or part of it to the buyer.

2. Payment Processing Fees: A fee charged by the payment processor or PayPal to process the payment or credit card.

   Some ticketing systems force you to use their payment processor. Which usually means that you are going to pay higher payment processing fee and receive your sales money later. The ticketing system receives the ticket sales money, keep them in their account for months or weeks, and release the money to you several days after the event.

   In contrast, Ticketor allows you to use the payment processor of your choice and is compatible with most payment processors including Stripe, Square, PayPal, BrainTree, Authorize.net (most bank payment processors), CenPos, PayU, Paytabs, Venmo, Zelle, and many local payment methods.

   It means that you are going to receive the sales money, directly and as you sell, before the event; and you can shop for the best rate, or use the payment processor's non-profit rate (if you are a non-profit) and decide what payment methods to offer to your buyers.

   Ticketor has no access and no hold to your money.

   If you don't have a payment processor, you can get one quickly as part of the setup.

3. Delivery Charges: A fee charged for delivering tickets by mail, will-call, or other methods.

   Ticketor does not charge for most delivery methods. However, it allows you to charge your buyers for different delivery methods.

Who pays the fees?

As you may know, when you buy tickets, there is usually an additional fee known as 'service charge' or 'Convenience fee' that is paid in addition to the tickets face price by the buyer.

Most ticketing services set that fee and collect it and you (the event organizer) has no, or limited control over that fee.

Some ticketing services make you pay the fees, while some others charge the buyers and some split the fee between you and the buyer and you usually don't have much control over that.

Ticketor gives you full control over the fees. You are the one who decides how much the buyers pay in service charge and you are the one who collects the fees. As a result, you can transfer the fees (including ticketing, payment processing, or any other fee) to the buyer, or absorb part or all of the fees. You can even set a higher service-charge to make extra revenue.

For example:

• Assume your ticket face price is: $10.00
• Your Ticketor fee to you is: (2.5%): 10 * 2.5% = $0.25
• Assuming that your payment processing fee to you is: 2.9%: 10 * 2.9% = $0.29

  _{* Your payment processing fee may vary. Contact your payment processor for the accurate rate.}

• Your total cost is: $.025 + $0.29 = $0.54

So, if you charge the buyer a service-charge of approximately $0.54, you break even. But most ticketing services charge much higher, why not you? Ticketor allows you to charge as high or as low as you want. If you decide to charge $1.50 for each ticket, you will make approximately and additional $0.96 on each ticket sold.

Please note that both Ticketor and the payment processor fees apply on the total amount of the invoice, including the service charge. As a result, the actual amount of the fees may be a few pennies higher. The 'Cost Calculator' on this page, considers that in its calculation.