Ticketor Support / Onboarding with Sam | Ticketor

To schedule a meeting with a specific agent or in another language, click here.

 

For most support needs, the fastest and most effective option is to chat directly from your website with your dedicated support engineer. Chat support is available at no charge and lets your support engineer share links, videos, screenshots, and step-by-step instructions.

 

For certain matters, a live Zoom meeting with screen sharing may be helpful. We recommend chatting with Customer Support before scheduling a meeting. Depending on your plan and the subject, they may be able to offer a coupon for a complimentary or discounted meeting.

 

If you receive a coupon, enter it at checkout to apply the complimentary or discounted rate.

 

• Select the meeting length that best fits your purpose and needs.
• The meeting is in English and will take place through Zoom using the link below: https://us02web.zoom.us/j/2072661301?pwd=Vy9OSGI1TFE2WUlzWHBaTSsrT3kyQT09. If you experience connection issues or the link does not work, visit www.Ticketor.com and chat with us for assistance.

 

• Please come prepared.
• Ensure that all decision-makers can attend.
• If you cannot attend, cancel your session using the link in your confirmation email at least 3 hours before the meeting.

 

To make the most of your meeting, please watch the general onboarding video in advance. If your meeting concerns a specific topic, first review the related resources in your Control Panel under Help & Support > Help & Instructions, then chat with Customer Support about that topic. Watch the onboarding video here: https://youtu.be/5UszzFN7RgE