This section explains how you can setup your box-office or retail location.
To learn about compatible equipment and to purchase one, check out Find / Buy Box-Office and Scanning Equipment
1- Credit Card Reader:
Magtek
- Purchase a compatible credit card reader from Ticketor's store or contact us for a list of compatible scanners.
- Connect the credit card reader to a USB port in your computer.
- Wait a few minutes till the card reader is recognized by the computer and the LED on the reader goes green
- Test: Open a text editing software, click inside the text box to make that the active window, swipe a credit card. If the data shows up in your text editor, it means that you are all set to go.
- Use Control Panel > Box-Office > Credit-card reader to configure your card reader
- On the checkout page, click on the "Swipe Credit Card" icon and then swipe the credit card in either direction to fill out the related field.
Stripe Verifone or BBPOS WisePOS E
Or if you are using a Stripe payment processor, you can use the Stripe Verifone or BBPOS WisePOS E credit card reader that processes the transaction as card-present and qualifies you for lower payment processing fee. Purchase the card reader here
- You have to connect the Stripe reader to the power and also to the same network as this device
- You have to register the Stripe reader in your Stripe dashboard before it can be found. Instructions
- Use Control Panel > Box-Office > Credit-card reader to configure your card reader
2- Thermal Printer:
Important Update: Chrome, Edge and some other browsers have made changes that blocks the website to print to the thermal printer. Go to chrome://flags/#block-insecure-private-network-requests and DISABLE the flag "Block insecure private network requests." to make the printer work again.
Please follow the instructions here.