Ticketor - How to: Suggesting (promoting) related or featured events, merchandise or donation options in the checkout flow, on the pre-checkout page

Suggesting (promoting) related or featured events, merchandise or donation options in the checkout flow, on the pre-checkout page

You can offer (promote) certain events, merchandise or donation options during the checkout flow, on the pre-checkout page.

The selected items will be offered to the buyer, right before checkout and the buyer is encouraged to consider these items and add to their purchase.

Three types of items may be offered on the pre-checkout page:

  1. Events
  2. Merchandise
  3. Gift Cards
  4. Donation options

Before adding any of these items to the pre-checkout page, you need to create these items on your Ticketor website.

To add merchandise, you need to add a 'Store Online' page from Control Panel > Account & Settings > Pages & Navigations. Then navigate to the newly added store online page and add your merchandise.

To add donation option(s), you need to add one or more 'Donation' pages from Control Panel > Account & Settings > Pages & Navigations. Then navigate to the newly added donation page and set the donation title, description and default amounts.


The items on the pre-checkout page come from 2 sources:

  1. Featured, site-wide items: You can select featured items from Control Panel > Account & Settings > Site Settings > Options tab. These items will show up during all purchases regardless of the shopping cart content.
  2. Event-specific items: These items are specific to an event and only show up if the buyer has tickets to that event in their shopping cart. Event specific items can be added by editing the event and browsing to the details tab.

Pre-checkout page will NOT show up if no item is added to be offered on this page.

This video and article show in more details how to collect donations and increase donation volume as part of your ticket sales or booking