Diversity Workshop with Dr. Pamela Hays
8:45AM - 11:45AM
Addressing Cultural Complexities in a Multicultural World
In this dynamic presentation, Dr. Pamela Hays offers tips and tools for resolving value conflicts, communicating effectively, and building respectful relationships. You’ll learn how to avoid defensive interactions and address hot button issues. And you’ll gain a new way of understanding yourself, coworkers, clients and customers with an emphasis on strategies for enhancing success.
Learning Objectives
This workshop will help you to:
- Increase awareness of personal biases and knowledge gaps related to your own cultural identity, context, and experiences.
- Gain an understanding of specific ways to demonstrate respect and increase rapport with people of diverse cultures.
- Learn strategies for facilitating communication, reframing value conflicts, and building relationships.
Pamela A. Hays, PhD:
Pam obtained her Ph.D. in Clinical Psychology from the University of Hawaii followed by an NIMH postdoctoral fellowship at the University of Rochester School of Medicine. After 11 years teaching in the graduate psychology program at Antioch University in Seattle, in 2000, she returned to her home town of Soldotna, Alaska, where she has worked in community and tribal mental health and in private practice. She loves to write and is the author/coauthor of several books including Addressing Cultural Complexities in Practice; Culturally Responsive CBT; Creating Well-Being: Four Steps to a Happier, Healthier Life; and Connecting across Cultures: the Helper’s Toolkit. Her therapeutic work is featured in numerous training videos produced by the American Psychological Association. For more information, see www.drpamelahays.com.