POLICY & PROCEDURES FOR PURCHASE

The aim of One Stage Productions is to facilitate your purchasing of tickets to your favourite events (concerts, plays, theatres, shows, etc.), easier, more convenient and pleasant. One Stage Productions’ purchase policies are intended to make sure you understand the process of buying tickets from us on one-stage-tickets. These Policies & Procedures for Purchase are subject to One Stage Productions’ Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from One Stage Productions is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of One Stage Productions’ policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket(s).

HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from one-stage-tickets. We accept major credit cards including, Visa, Master Card, Discover and American Express. The price of tickets for the events taking place within the United Kingdom is in GBP.

YOU BUY FROM THE EVENT ORGANISERS,

ONE STAGE PRODUCTIONS SOLELY FACILITATE YOUR PURCHASE OF TICKET(S)
One Stage Productions facilitates your purchase of tickets from the organizations and entities i.e. the “event organisers”. One Stage Productions solely handles the transactions and collects payments for the tickets sold by the “event organiser”. Therefore, you will be buying your ticket from the “event organiser” while One Stage Productions only acts as the provider of sale services for your purchase. If you exchange your tickets or purchase tickets by using Exchange Tickets facility services, you buy tickets from either a reseller who is not an event organiser, or One Stage Productions, or the event organiser. One Stage Productions is only provider of the services for such sales, unless One Stage Productions sells tickets through the Exchange Ticket method.

TICKET PRICES ARE SET BY THE “EVENT ORGANISERS”
NOT BY ONE STAGE PRODUCTIONS
One Stage Productions acts as the facilitator for sale of tickets and sells tickets for the benefit of the “event organisers “ including; promoters, providers, bands, performers and the venues. The “event organisers” will set the ticket prices and determine seating arrangements. One Stage Productions generally is not involved in determining the tickets prices, or in the seating arrangements or locations of the sold tickets. Tickets are sold via several distribution centres, including online, information centre and retail stores. One Stage Productions does not control the inventory of the tickets or their availability. Since there is always the possibility that tickets to favourable events sell out very fast, extra tickets could be foreseen and may be available prior to the event but as stressed earlier, One Stage Productions does not control such inventory or its availability. One Stage Productions also facilitates the resale of tickets and handles relevant transactions on ExchangeTickets. Please take into consideration the fact that tickets sold through One Stage productions’ ExchangeTicket service are often sold at a higher prices than their original prices. Occasionally, the additional tickets for subsequent distribution may be allocated to, and received by, One Stage Productions or other distributors, centres, which may have higher demands or the same status as the tickets sold on Exchange Ticket, or may be put for sale at a lesser price than the price charged on Exchange Ticket.

CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with your Customer Section, whether or not your requested order has been placed. One Stage Productions will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.

FACILITATION & PROCESSING CHARGES
When you purchase tickets on one-stage-tickets, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.

YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the “purchase limit”. The “purchase limit” for each event would be determined by One Stage Productions.

AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on one-stage-tickets. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on one-stage-tickets. This is highly important since the event organisers prohibit and do not allow us to refund or exchange, after you have purchased the ticket. You also need to safeguard your tickets because the event organisers do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated or damaged tickets.


YOU MUST PROVIDE ACCURATE AND CURRENT BILLING &
CREDIT CARD INFORMATION.

YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to One Stage Productions for a ticket order, including a billing address and other billing information. No ticket order can be processed unless the credit card and billing information is verified. In the case of the existence of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by One Stage Productions and your tickets may be sold to another consumer without further notice. However, the Consumer Department of One Stage Productions will try to contact you through the information you have provided and if One Stage Productions is not able to contact you, your ticket may be cancelled and sold.

UNAUTHORISED USE OF ONE STAGE PRODUCTIONS’ TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of One Stage Productions’ trademarks and intellectual property is illegal unless One Stage Productions has expressly consented in writing. Your tickets will be cancelled or seized, if any attempt is made on your part to unlawfully resell any ticket. Without the express written consent of the event organiser and One Stage Productions, no ticket shall be used for the promotional, sweepstakes, or advertising purposes.

ONE STAGE PRODUCTIONS HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
One Stage Productions reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket(s) which are announced on one-stage-tickets caused by a machine or human error, computer malfunctions, and /or other One Stage Productions’ operational system and programs.

LIMITED LIABILITY
When you purchase ticket through One Stage Productions, you expressly agree to be bound by One Stage Productions’ Terms and Conditions (Please review One Stage Productions’ Terms & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event (before, during or after the event) that One Stage Productions has issued the ticket for.


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