POLICY & PROCEDURES FOR PURCHASE
The aim of Grupo Escuela Creativa is to facilitate your purchasing of tickets to your favorite events (concerts, plays, theatres, shows, etc.), easier, more convenient and pleasant. Grupo Escuela Creativa purchase policies are intended to make sure you understand the process of buying tickets from us on puertasabiertaselalba. These Policies & Procedures for Purchase are subject to Grupo Escuela Creativa Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from Grupo Escuela Creativa is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of Grupo Escuela Creativas’ policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.

HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from puertasabiertaselalba. We accept major credit cards including, Visa, Master Card, Discover and American Express. The price of tickets for the events taking place within the United States is in U.S. Dollar.

YOU BUY FROM THE EVENT ORGANIZERS,
GRUPO ESCUELA CREATIVA SOLELY FACILITATE YOUR PURCHASE OF TICKET
Grupo Escuela Creativa facilitates your purchase of tickets from the organizations and entities i.e. the “event organizers”. Grupo Escuela Creativa solely handles the transactions and collects payments for the tickets sold by the “event organizer”. Therefore, You will be buying your ticket from the “event organizer” while Grupo Escuela Creativa only acts as the provider of sale services for your purchase. If you exchange your tickets or purchase tickets by using Exchange Tickets facility services, you buy tickets from either a reseller who is not an event organizer, or Grupo Escuela Creativa, or the event organizer. Grupo Escuela Creativa is only provider of the services for such sales, unless Grupo Escuela Creativa sells tickets through the Exchange Ticket method.

TICKET PRICES ARE SET BY THE “EVENT ORGANIZERS”
NOT BY GRUPO ESCUELA CREATIVA
Grupo Escuela Creativa acts as the facilitator for sale of tickets and sells tickets for the benefit of the “event organizers “ including; promoters, providers, bands, performers and the venues. The “event organizers” will set the ticket prices and determine seating arrangements. Grupo Escuela Creativa generally is not involved in determining the tickets prices, nor in the seating arrangements or locations of the sold tickets. Tickets are sold via several distribution centers, including online, information center and retail stores. Grupo Escuela Creativa does not control the inventory of the tickets or their availability. Since there is always the possibility that tickets to favorable events sell out very fast, extra tickets could be foreseen and may be available prior to the event but as stressed earlier, Grupo Escuela Creativa does not control such inventory or its availability. Grupo Escuela Creativa also facilitates the resale of tickets and handles relevant transactions on ExchangeTickets . Please take into consideration the fact that tickets sold through Grupo Escuela Creativa’s ExchangeTicket service are often sold at a higher prices than their original prices. Occasionally, the additional tickets for subsequent distribution may be allocated to, and received by, Grupo Escuela Creativa or other distributors, centers, which may have higher demands or the same status as the tickets sold on Exchange Ticket, or may be put for sale at a lesser price than the price charged on Exchange Ticket.

CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with your Customer Section, whether or not your requested order has been placed. Grupo Escuela Creativa will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.
FACILITATION & PROCESSING CHARGES
When you purchase tickets on puertasabiertaselalba, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.

YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”. The “purchase limit” for each event would be determined by Grupo Escuela Creativa.

AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on puertasabiertaselalba. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on puertasabiertaselalba. This is of highly importance since the event organizers prohibit and do not allow us to refund or exchange, after you have purchased the ticket. You also need to safeguard your tickets because the event organizers do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated or damaged tickets.

YOUR MUST PROVIDE ACCURATE AND CURRENT BILLING &
CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to Grupo Escuela Creativa for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of existence of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by Grupo Escuela Creativa and your tickets may be sold to another consumer without further notice. However, the Consumer Department of Grupo Escuela Creativa will try to contact you through the information you have provided and if Grupo Escuela Creativa not able to contact you, your ticket may be cancelled and sold.
UNAUTHORIZED USE OF GRUPO ESCUELA CREATIVA’S TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of Grupo Escuela Creativa’s trade marks and intellectual property is illegal unless Grupo Escuela Creativa has expressly consented in writing. Your tickets will be cancelled or seized, if any attempt is made on your part to unlawfully resell any ticket . Without the written express consent of the event organizer and Grupo Escuela Creativa, no ticket shall be used for the promotional, sweepstakes, or advertising purposes.

GRUPO ESCUELA CREATIVA HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
Grupo Escuela Creativa reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on puertasabiertaselalba caused by a machine or human error, computer malfunctions, and /or other Grupo Escuela Creativa’s operational system and programs.

LIMITED LIABILITY
When you purchase ticket through Grupo Escuela Creativa, you expressly agree to be bound by Grupo Escuela Creativa’s Terms and Conditions ( Pls. review Grupo Escuela Creativa’s Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event ( before, during or after the event) that Grupo Escuela Creativa has issued the ticket for.