Event Information

Treasure Island Music Festival


Tickets are not available any more on Treasure Island Music Festival. You may be able to buy tickets at the venue if available.

Returns Policy:

All sales are final (No returns)


Exchange / Upgrade Policy:

No exchange

INFORMATION

TIMES (OCTOBER 17–18 ONLY)

10:00AM Box Office opens on Treasure Island
10:30AM Parking at Bill Graham Civic Auditorium opens
11:00AM Gates open
12:00PM Music starts

BOX OFFICE HOURS

The box office, located on Treasure Island, will be open for Will Call pickup and sales (as long as tickets last) during the following times.

Fri, October 16th: 12:00PM–6:00PM
Sat, October 17th: 10:00AM–9:00PM
Sun, October 18th: 10:00AM–9:00PM

WORDS OF WISDOM

Don’t litter—there will be waste reclamation stations located throughout the site for waste, compostables and recyclables. Keep all valuables with you at all times. For your safety, absolutely no weapons or illegal substances will be permitted.

LOST & FOUND

For Lost & Found inquiries, please file a claim here.

REFUND POLICY

There will be no refunds. The Festival will take place rain or shine.

RE-ENTRY POLICY

There will be no re-entry into the festival.

ADA INFO

There are ADA Access Viewing Platforms located at each of the two stages. Please note that they have limited capacity and are available on a first come, first serve basis. ADA accessible restrooms are available at the ends of each row of restrooms and behind the Access Viewing Platforms.

MEDICAL AND WELL-BEING

For those requiring medical assistance, there will be clearly marked medical tents available on site. Anyone bringing medication or a syringe for medical purposes will need to show medication, prescríption and a photo ID.

FOOD AND DRINK

Reasonably priced food (including vegetarian/vegan options) and drinks will be available on-site.

ATM & PAYMENT

There will be a number of ATMs located throughout the festival.

Even when you’re getting lost in the music, your balance can be found. Sign up for Wells Fargo’s Text Banking today and get banking done.

STAY CHARGED WITH DOBLET

Stay charged at the Treasure Island Music Festival, and at 1,000s of bars, restaurants and cafes in San Francisco with Doblet, our official smartphone power provider! Doblet portable chargers will keep you juiced on-the-go, so you’re always on top of the best moments at TIMF. Try out Doblet for all your video recording, picture snapping and social media needs. Download the Doblet app, sign up, and plug in. Available for iOS and Android.

Save time at the festival — download the Doblet app now!

LOCKERS

Lockers will be available on-site and include a mobile charging station. Reserve your locker in advance at the link here.

WHAT TO BRING

Sunscreen, hats, sunglasses, earplugs
Non-professional film and digital cameras (All unapproved cameras will be asked to check their battery at the information tent)
(2) Factory sealed bottles of water (non-glass containers)
Small backpacks or bags
Blankets, beach towels
Valid Driver’s License for will-call and/or to drink alcohol
WHAT NOT TO BRING

Weapons of ANY kind
Fireworks/explosives
Illegal substances
Large coolers
Hard sided coolers
Picnic baskets
Pets
Glass containers of any kind
Alcohol (alcohol will be sold at the Festival)
Instruments
Chains/Chain Wallets
Chairs
Large backpacks
Umbrellas
Laser pointers
Professional still camera equipment (no detachable lenses, no tripods, big zooms, or commercial use rigs)
Audio/video recording equipment
No illegal vending is permitted. No unauthorized/unlicensed vendors allowed.
Strollers

VOLUNTEERING
VOLUNTEERING WITH TEAM NOISE POP

Do you want to do more than just attend this year’s festival? Volunteering for Treasure Island is a great way to not only attend the festival but to get involved in the Bay Area music scene. Help man the info booth, pass out program guides or keep the art installations safe for all attendees. You’ll meet great people, get a free t-shirt, and only work half a day for a full day’s entry!

For all your volunteering opportunities, join Team Noise Pop by filling out an application here.

For any questions or concerns, please send us an email.

VOLUNTEERING WITH CLEAN VIBES

Clean Vibes is the festival’s waste diversion team. Every year Clean Vibes diverts hundreds of thousands of pounds of waste from the landfill which wouldn’t be possible without the help of environmentally conscious and willing volunteers.

For more info and to sign up, click here.

Clean Vibes During Show Trash Talker®

Volunteers will manage a waste reclamation station in order to direct attendees on the proper disposal of their waste—in recycling, compost, or landfill.

Clean Vibes Nightly After Show Clean Up

These volunteers will be working with a large group of staff and volunteers collecting and consolidating bags of trash and recycling and sweeping the grounds of all the loose litter after the event ends each evening.

Clean Vibes Post Event Cleanup

Volunteers will be working the Monday and Tuesday after the event. Volunteers will work with a large group of staff and volunteers collecting and consolidating bags of trash and recycling and sweeping the park.

TRANSPORTATION & PARKING
COMPLIMENTARY SHUTTLES

A complimentary shuttle pick-up from the Bill Graham Civic Auditorium in San Francisco to and from the festival site on Treasure Island is included with all general admission and VIP tickets. You will not need to have tickets in hand to board the shuttle. Shuttles will run on a continuous loop throughout the day beginning at 11:00am.

Bill Graham Civic Auditorium
99 Grove Street
San Francisco, CA 94102

Bill Graham Civic Auditorium is located in the heart of San Francisco adjacent to a number of MUNI lines and the Civic Center BART station.

If you plan on driving to the Civic Center, parking is available at several lots in a three block radius of the Bill Graham Civic, including the Civic Center Garage which is adjacent to the BGC. The garage entrance is off of McAllister Street between Polk Street and Larkin Street. Parking rates vary.

BIKE VALET

Complimentary secure valet bike parking will be provided at the Bill Graham Civic Auditorium. Just park your wheels at the Civic Auditorium valet, ride a shuttle to the island, and then turn in your claim check when you return.

BOATING

The Treasure Island Marina has a limited number of guest slips, or you can anchor out and dinghy over to the Marina. The Marina is a short walk to the festival site. Visit treasure-isle.com for more information. You will NOT be able to anchor near the festival site—it is dangerously close to the Treasure Island boulder retaining wall and you will not be able to see into the Festival site.

Tideline Marine Group operates the Bay Area’s premier water-taxi service, providing a luxurious, exclusive, and efficient means of traveling on the Bay. Call anytime at 415.339.0196 to reserve your Tideline experience today.

PAID ISLAND PARKING

A limited amount of paid parking will be offered on the island. Due to space constraints, parking will only be available for those who have purchased parking in order to limit traffic congestion—this applies to all vehicles.

ADA

There is limited disabled-designated parking available on Treasure Island on a first-come, first serve basis; you must have a state-issued placard to park in these spaces. Be prepared to present a driver’s license or other ID at the entry point to disabled-designated parking that proves the placard was issued to you.

Please contact us for more information

There is an ADA accessible shuttle running to and from the Bill Graham Civic Auditorium to the island and back.

ACCOMMODATIONS
HOTELS

Hotel Zetta
55 5th Street
San Francisco, CA 94103

Effortlessly fusing sophisticated and cutting-edge aesthetics with state-of-the-art amenities, Hotel Zetta is an urban retreat which authentically connects with San Francisco’s famously hip music community. Travelers visiting San Francisco for Treasure Island Music Festival 2015 will find Hotel Zetta’s central downtown location (5 minutes from the Bay Bridge to Treasure Island), modern yet relaxed guestrooms, and upbeat lobby lounge and Playroom to be the ideal choice for recharging between shows!

Hotel Zetta is proud to be the Premier Hotel Sponsor for Treasure Island Music Festival 2015. Enter promo code TIMF15 at hotelzetta.com for 15% off of the best available rate.

 

Mosser Hotel
54 4th Street
San Francisco, CA 94103

The Mosser Hotel is a hip historic property, located in the heart of downtown San Francisco. The hotel combines old world elegance with sleek sophistication. The hotel boasts a complete non-smoking environment, along with a staff that is warm and welcoming. Located between Moscone Center and Union Square, the Mosser Hotel is just minutes from fine dining, shopping, major tourist attractions and multiple entertainment venues. We have a fabulous on-site restaurant called the Keystone, featuring lunch, dinner, two happy hours, and late night dinning. The Mosser is the only hotel that houses a state-of-the-art recording studio.

CAMPING ON TREASURE ISLAND

There is no camping on the island. There are numerous camping locations in San Francisco and in the nearby Marin Headlands. You can download a guide here or you can check out other Bay Area campgrounds her



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