Ticketor: Sell event and tickets online or at a box-office. How to: Create recurring events and event replication

Recurring Events and Event Replication

Ticketor offers two solutions for recurring or similar events.


1- Replicating events:

If you have an event that recurs a few times or you have events that are similar, you can create the first event, make sure it is perfectly complete and ready to sell. Then edit the event and from the "Details" tab, duplicate it.

A duplicate event gets generated and you can edit it and change the date, time or other details.

The duplicate event will be set to "Private" by default so it does not become available to buyers right away. When you are done with the adjustments, un-tick the private box and make the event available to public.

Please note that the event and its duplicates will not be connected in any way and any change in one will not affect the other.


2- Recurring events:

If you have events that run several times on a schedule, you can make the event recurring and set the schedule on a daily, weekly, monthly or annual basis or you can just add single instances.

For example you can create an event that runs every Saturday and Sunday in the summer. If the event does not run on a certain weekend, you can add that weekend as an exclusion.

The recurring event shows up on your event-list page as a single event. When the user clicks to buy tickets, they will be taken to the calendar to select the event instance based on the date and time.

On the event manager page at "Control Panel > Events & Venues > Events", recurring events are identified by icon.

A recurring event, may have 1 or many instances based on the schedule. The instances of the event do not get created right away, instead they get created on-demand when a buyer tries to buy tickets for that instance.

On the event manager page, instances of a recurring event are identified by either a (link) icon or (broken link) icon.

Normally all the instances are linked to the recurring event and any changes to the recurring event, will reflect in all instances. For example if you change the title or description of the recurring event, all the linked instances will get updated to reflect the same changes.

However, if you edit an instance of the recurring event, for example if one of the recurrences are somehow special and you want to reflect that in the title, flyer or pricing, that instance becomes un-linked . From now-on any change in the recurring event, will not update this instance.

So you should never edit an instance individually, unless this is a special instance.

Note: If you edit the recurring event, all the LINKED instances that have not sold tickets yet, will get deleted and they will get created again on-demand when a buyer tries to buy tickets.

Warning: Recurring events feature is so powerful and you can create hundreds of events with few clicks. Be very careful when setting up the schedule and always verify on the calendar to make sure the event dates are correct and that you have not accidentally created extra events. Make sure that holidays and the days you don't have an event on, are properly excluded and that they don't show up on the calendar.