POLICY & PROCEDURES FOR PURCHASE
Metropolitan Playhouse purchase policies are intended to make sure you understand the process of buying tickets from us through the ticketor.com/metropolitanplayhouse website. These Policies & Procedures for Purchase are subject to Metropolitan Playhouse Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from Metropolitan Playhouse is only a license to attend a specific event you have purchased the ticket for, and such license can be revoked, if any of Metropolitan Playhouses’ policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.

ADMISSIONS
Metropolitan Playhouse does not issue or require physical tickets for admission to its performances. The term "ticket" as used in these policies represents a license of admission to a specific event, and said license the following conditions:
Holders of tickets must be present in the theater at the designated start time of the performance in order to claim their right of admission. Latecomers will not be seated until there is a pause in the performance and in any case only at the discretion of Metropolitan Playhouse.
Tickets may be exchanged for other performances of the same production provided such exchange is requested 48 hours before the curtain time of the performance for which the ticket is valid.
Unused tickets may be exchanged at Metropolitan Playhouse's discretion for other Metropolitan Playhouse performances of equal or lesser value.
Tickets shall not be refunded for any reason save for Metropolitan Playhouse's failure to present the performance.

HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase online at ticketor.com/metropolitanplayhouse. We process sales through PayPal, but purchases need not be made from a PayPal account and do not require having such an account, but may be made using major credit cards including Visa, Master Card, Discover, and American Express. The price of tickets for the Metropolitan Playhouse events is in U.S. Dollars.

TICKET PRICES
Metropolitan Playhouse offers tickets at discounts for patrons in certain categories determined by factors, including but not limited to age, membership in partner organizations, and fulltime enrollment in educational institutions, as well for tickets sold within certain periods of time. Tickets purchased at a discount by purchasers who are not, for whatever reason, eligible for the rate will only be honored on payment of the difference between the discounted price and the price for which the purchase is eligble. Metropolitan will not be liable for the difference between a purchase made at a higher rate when the purchaser may have been eligible for purchase at another rate, regardless of the reason for the purchaser having made the higher cost purchase, including but not limited to ignorance of the availability of the discount or failure to select the discounted rate at purchase time.

CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with Metropolitan Playhouse, whether or not your requested order has been placed. Metropolitan Playhouse will not be liable for any pecuniary/monetary and /or any other losses due to patrons erroneous presumption that their order has not been placed because they did not receive confirmation. Neither shall Metropolitan Playhouse be required to provide pecuniary/monetary and /or any other compensation, including admission to performances, to patrons due to their erroneous presumption that their order has been placed when it has not been confirmed.

FACILITATION & PROCESSING CHARGES
When you purchase tickets on ticketor.com/metropolitanplayhouse, you will be charged a facilitation fee per ticket and a non-refundable processing fee per order. Your tickets may be subject to a delivery cost/fee, if applicable.

YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”.

REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on ticketor.com/metropolitanplayhouse. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on ticketor.com/metropolitanplayhouse.

YOUR MUST PROVIDE ACCURATE AND CURRENT BILLING & CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to Metropolitan Playhouse for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of existence of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by Metropolitan Playhouse and your tickets may be sold to another consumer without further notice. However, Metropolitan Playhouse will try to contact you through the information you have provided and if Metropolitan Playhouse not able to contact you, your ticket may be cancelled and sold.

UNAUTHORIZED USE OF METROPOLITAN PLAYHOUSE’S TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of Metropolitan Playhouse’s trade marks and intellectual property is illegal unless Metropolitan Playhouse has expressly consented in writing. Your tickets will be cancelled or seized, if any attempt is made on your part to unlawfully resell any ticket . Without the written express consent of the event organizer and Metropolitan Playhouse, no ticket shall be used for the promotional, sweepstakes, or advertising purposes.

METROPOLITAN PLAYHOUSE HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
Metropolitan Playhouse reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on ticketor.com/metropolitanplayhouse caused by a machine or human error, computer malfunctions, and /or other Metropolitan Playhouse’s operational system and programs.

LIMITED LIABILITY
When you purchase ticket through Metropolitan Playhouse, you expressly agree to be bound by Metropolitan Playhouse’s Terms and Conditions ( Pls. review Metropolitan Playhouse’s Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event (before, during or after the event) that Metropolitan Playhouse has issued the ticket for.