Ticketor - How to: Printing physical (hard) tickets

Printing physical (hard) tickets

Since you are selling tickets online, you probably don't need traditional physical printed tickets. Most people will buy online and either print their tickets at home or just show them on their phone. You can even use the same approach for your retail locations and over-the-phone sales. Check out Control Panel > Help & Support > Help & Instructions > Sell tickets over the phone or face-to-face at a retail location or the box-office for more information.

However, if you need physical tickets, using Ticketor, you can print physical (hard) tickets with barcodes that are compatible with the e-tickets and can be scanned using the same scanning process.

  • You can either purchase a thermal ticket printer and ticket stocks from Ticketor's store and print hard tickets by yourself or order tickets so we print and ship to you.
  • Printed tickets will look like:

    Printed thermal tickets

    You can print in up to 6 colors.


    To order tickets:

    1. For general admission events:

      • Go to the Add/Update Tickets page
      • Create 1 or more price levels, specifically for print. For each price level, set the "End sale" date to the past so that those tickets do not sell online.
      • Add as many tickets you need to be printed to each price level. The tickets should show as expired since you have set the sales end date to the past and so they will not show up on your ticket sales page.
      • Click on the 'Order Hard Tickets' button.
    2. For assigned-seat events:

      • Go to the Add/Update Tickets page
      • Click on the 'Order Hard Tickets' button.

    When the invoice is paid, we print one ticket and email you for approval. Upon your approval, the tickets will be printed and ship to your shipping address.

    We usually print tickets in 2 to 3 business days but you can confirm with us for accurate delivery time.


    The cost of ticket printing is as follows:

    • $20.00 setup fee per order per event
    • $0.10 per ticket
    • $10.00 per price level
    • $10.00 shipping. 2 to 3 business days shipping in US.
    • $25.00 (optional) expedite print and ship. Next day shipping. Confirm for availability.