Ticketor - How to: Sending Out Emails to the Mailing List (Newsletters)

Sending Out Emails to the Mailing List (Newsletters)

You can send out emails to the customers that opt-in your mailing list. To use this feature login to your website as admin and go to Control Panel -> Events & Venues -> Mailing List .

  • Emails can be in the form of newsletters, promotional or information.
  • You can send the emails to all your customers or only the customers who have purchased tickets to a specific event.
  • You can create templates for emails that you send out frequently. For example, you can have a template for your weekly newsletter that lists all your upcoming events.
  • You can use special variables in the form of [...] in your email templates. These variables will be replaced with the customer or event's information. You can get the complete list of valid variables and an example on how to use them on the mailing list page.
  • You can use html or text in your emails.
  • Always preview your email and send a copy to yourself to make sure everything is as expected before sending out to your customers.
  • If you are using html in your email, always send it to yourself first and make sure it looks good in popular email readers like Gmail, Yahoo, Msn, outlook, etc.
  • You are not allowed to spam customers. At the bottom of each sent email, there is a link that allows your customer to opt-out (unsubscribe) from your mailing list and not get any more emails from you.
    To prevent the recipients from opting-out and to avoid being marked as spammer by email providers, make sure to always send related and useful email and avoid frequent emails.
  • To avoid spamming, you are limited to at most 2 emails to your mailing list in each week. Try to keep it to minimum.