Frequently Asked Questions:
Q: You advertise: "ZERO charges to you!" and "You have full control over charges!". How does it work?
When you sell or buy tickets online, there are always 3 types of charges involved no matter what service you use:
Ticketing service: A fee that is charged by the website or service you use to sell tickets.
Ticketor charges the most competitive fee of 2.5%. You may transfer all or part of it to the buyer.
Credit Card Processing fees: A fee charged by the payment processor or PayPal to process the payment.
Since you use your own payment processor/PayPal with Ticketor, you pay the charge directly to them. Ticketor is not involved in this fee, however you can transfer all or part of this charge to the buyer.
Delivery charges: A fee charged for delivering tickets by mail, will-call, or print at home tickets.
Ticketor does not charge for any delivery method. However you may decide to charge your buyers.
Some ticketing services may charge YOU (the event planner), for the fees, while some others may advertise that it is free for you and in this case they charge the buyer for the fees.
Since Ticketor, builds you the ticketing website, we leave the decision totally to you. You may decide to pay the fees by yourself, or transfer all or part of it to the buyer. You can event charge extra and make money of your ticketing service.
You decide how much you want to charge the buyer for each ticket type in each event.
Q: You advertise: "Not only you don't pay anything for ticketing, but also you can make money out of your ticketing service!". How does it work?
When you as an event planner sell your tickets on a 3rd party website, that website makes money by charging either you or the buyer or both. Now that you own your ticketing website, you can decide to charge the buyer, anything over your cost and this is how you make money.
So if you charge the buyer a service-charge of $0.55, you break even. But most ticketing services charge much more, why not you? Ticketor allows you to charge as much or as less as you want. If you decide to charge $1.50 for each ticket, you will make $0.95 on each ticket sold.
Q: When and how does Ticketor charge me?
Monthly fees (if any) will be billed on a monthly basis. Transaction fees are due when a sales happen, however depending on your payment processor it may get collected later. If your payment processor supports "Application fees", the Ticketor fee will be deducted from each sales. If not, Ticketor will bill you either on a monthly basis or when your balance exceeds certain amount.
Q: How does Ticketor offer such a low rate of 2.5%?
While most ticketing websites charge much higher fees for selling tickets, Ticketor offers the most competitive price by allowing you to build your own website. It leaves you lots of room to charge extra and make money.
Q: What happens if I want to switch between plans or add/remove features?
You can switch between plans or add/remove features at any time, and at no extra cost.
Q: What if I want to cancel my account?
You can cancel at any time. There is no cancellation fee and no long-term contract.
Charged by PayPal or your payment processor, not Ticketor.
Total Fees: $0.55
Set the service-charge to $0.55, to break even
anything over $0.55, to make profit. learn more
Help Me Choose The Plan
Pricing (in USD)
||Full featured ticketing solution for all type of events
||All Basic plan features & much more. Get a full web site
|One-Time Setup Fee
||$19.95/m (if paid for 3 years)
$24.95/m (if paid for 2 years)
$29.95/m (if paid for 1 years)
$34.95/m (month to month)
|Unlimited venues & seating charts
|Get paid before the event
|Use your design, logo & branding
|Use your own payment processor and/or PayPal
|Integrate into your website
|Interactive Seating Charts
- support@[Your domain or subdomain]
- charges@ [Your domain or subdomain]
- info@ [Your domain or subdomain]
- information@ [Your domain or subdomain]
- orders@ [Your domain or subdomain]
- privacy@ [Your domain or subdomain]
- sales@ [Your domain or subdomain]
|Use your own domain name
|Facebook Ticketing and Integration|
Integrate your website with Facebook and leverage the power of Facebook to reach to more customers.
By integrating with Facebook:
- You can add a "Tickets" tab to your Facebook page where your fans can get information and start purchasing directly on your Facebook page
- Users can login with their Facebook account for easier access to the site
- Like and Share your events
|$4.95 / mo|
|Google AdSense Integration|
Integrate your website with Google AdSense and get paid by Google for your website's traffic.
Google AdSense is a system by Google that allows Google to display ads on your website and in return, getting paid by Google based on your website traffic and/or the number of clicks on the ads by your website visitors.
This features allows you to integrate your website with Google AdSense so that you can earn money and collect monthly checks from Google.
You will need to Sign Up for a Google AdSense account for free to use this feature.
|$4.95 / mo|
|Google Analytics Integration|
Integrate your website with Google Analytics and monitor your website traffic.
Google Analytics gives you detailed analytics and stats of your website's traffic. If you want to improve your website traffic, first you should have a good insight of its current state and should be able to monitor the growth or changes.
Google Analytics let you know who are the users are your site? From what country/city? What demographic? From what website did they get to your site? What keywords did they search to get find your site and many more valuable information.
You will also need to register for Google Analytics to make use of this feature.
|$2.95 / mo|
|Content Pages: Photo and Video Gallery, Blog, News, HTML, Text pages|
Convert your box office website to a full website by adding content pages
Allows you to add unlimited number of content pages including photo albums, video gallery, text and html pages, blog and news pages.
|$7.95 / mo|
Sell memberships, hotel packages, CDs, DVDs, T-Shirts and other stuff on your website.
The store-online feature allows you to create a store page, add products and sell them online.
|$14.95 / mo|
No Long Term Contract - You can cancel your account at any time
You can switch between plans at any time
** Event by event accounts are subject to cancellation if there is no event for sale or website does not make any sale in any 90 days.
You can use Ticketor either in "Self-Service" or "Full-Service" mode.
- Self-Service mode: You or your team will be in full control over your events and tickets. You will create events, add / remove tickets, etc. Our step-by-step, easy-to-follow tutorial, will teach you everything you need to know and basically it is as easy as creating an event on Facebook. Our support team will help you out if you encounter any problem to make sure you are able to use every feature of your site.
- Full-Service mode: Ticketor support team is responsible for creating events, adding / removing tickets and customer support based on the information you provide to us.